Changes to the Nordstrom Rewards Program

Norstrom recently changed their rewards programs.  They did not handle this change well, I don’t think card holders were notified (I have not received anything) and the customer service folks do not have a complete understanding of all the changes.  Here is the summary of what we found so far:

  • Say bye bye to the free 2 day shipping for Level 2 and up
  • The $200 note for reaching Level 3 and Level 4 is gone
  • $15 expedited shipping credit
  • Free Alterations
  • Triple Points on the day of your choice (some exclusions apply)

The old reward program will be in place until February 1 for existing cardholders.  Personally I will miss the 2 day shipping.  I like the triple points day especially since there are so many exclusions during their regular bonus points days and I can use it for big purchases.  Free alterations are nice but there is a limit based on level.  The response is mixed, some people like it and some don’t.  What do you think?

See the chart below and find out all the details here.

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